Serene Airline Jobs 2025 Online Apply: Welcome aboard! Are you dreaming of working at one of Pakistan’s leading airlines in a role where you meet hundreds of people every day, help travelers on their journeys, and represent a brand known for its hospitality? Serene Airline is hiring Customer Services Counselors for Islamabad Airport in 2025 — and this might be the chance you’ve been waiting for.
Serene Airline Jobs 2025 Online Apply
Grab a cup of chai (or coffee) as we walk you through everything you need to know about this opportunity. From the job role to salary details, application process, address, and FAQs, it’s all here. Serene Airline Jobs 2025 Online Apply
Why Choose Serene Airline?
Serene Airline isn’t just another carrier in the skies — it’s known for exceptional service, professional standards, and a family-like work culture. Working here means joining a respected brand that prioritizes passengers and its employees. Serene Airline Jobs 2025 Online Apply
Think of it as joining a crew of friendly faces who love making travel memorable!
| Posted on | July 4, 2025 |
| Last Date | July 11, 2025 |
| Vacancies | Multiple |
| Company | Serene Air Pvt Ltd |
| Address | SereneAir Head Office Plot # 330, New Airport Road, Islamabad, Pakistan |
| Education | Bachelor | Intermediate |
| Province | Federal | Pakistan |
| City | Islamabad |
| Newspaper | Jang | Jang Jobs |
| Organization | Serene Air |
| Category | Government Jobs | Hot Jobs | Latest Jobs | Management Jobs |
Overview of the Customer Services Counselor Role
Key Responsibilities
Picture this: you’re the smiling face passengers see before boarding. Your tasks will include: Serene Airline Jobs 2025 Online Apply
- Greeting passengers at check-in
- Assisting with ticketing and reservations
- Providing flight and baggage information
- Handling passenger inquiries with patience and empathy
- Resolving complaints or issues professionally
- Ensuring smooth boarding procedures
It’s not just about checking documents — it’s about creating a positive, stress-free experience for travelers. Serene Airline Jobs 2025 Online Apply
Work Environment at Islamabad Airport
Islamabad Airport is a modern, busy hub. Working here means: Serene Airline Jobs 2025 Online Apply
- A dynamic, fast-paced setting
- Interaction with diverse travelers
- State-of-the-art facilities
- A collaborative team atmosphere
If you enjoy meeting people and handling new challenges daily, you’ll feel at home. Serene Airline Jobs 2025 Online Apply
Eligibility Criteria
Before you get too excited, let’s see if you meet the requirements. Serene Airline Jobs 2025 Online Apply
Educational Requirements
- Minimum: Intermediate (FA/FSc) or equivalent
- Preferred: Bachelor’s degree
Experience Requirements
- Fresh graduates encouraged to apply
- Customer service experience is a plus
- Aviation or hospitality experience is an added advantage
Skills Needed
- Excellent communication (Urdu & English)
- Problem-solving attitude
- Customer-focused mindset
- Ability to work under pressure
- Basic computer skills
If you’re friendly, empathetic, and adaptable, you’re halfway there!
How to Apply Online for Serene Airline Jobs 2025
Step-by-Step Application Guide
- Visit the official Serene Airline careers page. Serene Airline Jobs 2025 Online Apply
- Look for “Customer Services Counselor – Islamabad Airport” under open positions.
- Click Apply Now.
- Create an account or log in.
- Fill in your details carefully.
- Upload your updated CV.
- Submit your application.
Tips for a Successful Application
- Use a professional-looking CV photo
- Highlight customer service experience
- Tailor your cover letter to the role
- Double-check for spelling errors
- Apply early — positions fill fast!
Salary Details and Benefits
Here’s the juicy part everyone waits for!
Monthly Salary Table
| Grade | Position | Monthly Salary (PKR) |
|---|---|---|
| Entry Level | Customer Services Counselor | 45,000 – 55,000 |
| With Experience | Senior Customer Services | 55,000 – 70,000 |
| Supervisor Level | Customer Services Supervisor | 70,000 – 90,000 |
Additional Perks and Benefits
- Health insurance
- Staff travel discounts
- Paid annual and sick leave
- Uniform and grooming allowances
- Professional training programs
- Employee recognition awards
Serene Airline invests in its people — you won’t feel like just another number. Serene Airline Jobs 2025 Online Apply
Address and Contact Information
Islamabad Airport Office Address:
Serene Airline Customer Services Office,
Islamabad International Airport,
Airport Road, Islamabad, Pakistan.
Contact:
Selection Process
Initial Screening
After you apply, HR will review your CV to see if you meet the criteria. Serene Airline Jobs 2025 Online Apply
Interviews
Shortlisted candidates will be invited for:
- Initial HR interview (in-person/virtual)
- Role-play or scenario-based assessment
- Final management interview
Final Offer
If you clear all rounds, you’ll get an offer letter, medical clearance instructions, and onboarding details.
Training and Onboarding
New hires go through:
- Induction sessions about Serene Airline values and policies
- Customer service excellence training
- Airport safety and SOP training
- On-the-job mentoring
By the time you’re at the desk, you’ll be fully prepared!
Career Growth Opportunities at Serene Airline
Joining as a counselor isn’t the end — it’s the start.
- Senior Customer Services
- Supervisor roles
- Airport management opportunities
- Corporate office positions
They love promoting from within.
Life at Serene Airline
Employee Stories
Many describe working here as:
- “A second family.”
- “A chance to grow with supportive leaders.”
- “Exciting — no two days are the same.”
You’ll find mentors, friends, and countless learning opportunities.
Why Work at Islamabad Airport?
- Modern infrastructure
- International exposure
- Busy environment means learning fast
- Convenient transport options
You’ll be in the heart of aviation action.
Common Mistakes to Avoid When Applying
- Incomplete applications
- Generic CVs with no customer service focus
- Missing documents
- Ignoring instructions on the portal
Take time to do it right — it pays off!
Conclusion
If you’ve ever dreamed of being that friendly face at the airport, guiding people with a smile and making travel easier, Serene Airline’s Customer Services Counselor role in 2025 is your ticket.
It’s more than a job — it’s a career path with learning, growth, and the satisfaction of helping others every day. So polish that CV, put your best foot forward, and apply today. The skies are calling!
FAQs
What is the salary for Customer Services Counselor?
Typically between PKR 45,000–55,000 monthly, with higher rates for experienced staff.